Available for freelance & projects

Raúl
Cuerno.

Cybersecurity & IT Consultant with 10+ years in multinational environments. Specialised in Identity Security, Incident Response, and technology delivery for enterprise clients.

10+
Years of experience
4
Multinational companies
3
Languages
5+
Countries worked in

Engineer. Consultant.
Problem Solver.

I'm a Telecommunications Engineer and cybersecurity professional based in Bilbao, Spain, with over a decade of hands-on experience across multinational IT environments in Ireland, Spain, and beyond.

My career spans from deep technical roles in infrastructure and backup systems at Dell Technologies, to product advisory at IBM, delivery consulting at Devoteam, and identity security consulting at Cosmikal.

I combine solid technical expertise with a genuine ability to manage stakeholders, lead cross-functional teams, and translate complex security concepts into business outcomes. Currently completing an Official Master's in Cybersecurity at UNIR.

I'm open to freelance engagements and project-based work in cybersecurity consulting, IT service delivery, and identity & access management.

🇪🇸 Spanish — Native 🇬🇧 English — C1 🇮🇹 Italian — Fluent
Location
Bilbao, Basque Country — Remote-ready
Current role
Identity Security Consultant @ Cosmikal
Education
MSc Cybersecurity (in progress) · BSc Telecommunications Engineering
Availability
Open to freelance & project-based engagements
Contact
raul.cuerno@gmail.com

Services & expertise

Available for freelance projects, short-term engagements, and ongoing advisory work.

Incident Response Consulting

End-to-end support for incident lifecycle management — from triage and containment to root cause analysis, post-incident reviews, and security hardening recommendations.

Identity & Access Management

Design, deployment, and advisory for IAM and PAM solutions. Privileged access strategy, governance frameworks, and compliance alignment for enterprise environments.

IT Service Delivery

Project management and delivery of complex IT and cybersecurity initiatives. Stakeholder management, vendor coordination, KPI tracking, and risk mitigation throughout the project lifecycle.

Observability & Monitoring

Implementation and advisory for observability platforms (Instana and others). Infrastructure monitoring, alerting strategy, and performance management for enterprise clients.

Technical Account Management

Acting as a trusted technical advisor for strategic accounts. Relationship management, escalation handling, and alignment of technology solutions with business objectives.

Security Training & Mentoring

Knowledge transfer, team mentoring, and training sessions in cybersecurity practices, ITIL frameworks, and operational security for technical and non-technical audiences.

Experience

Cosmikal Current
Identity Security Consultant
March 2026 — Present · Remote
Leading delivery of identity security solutions for enterprise clients. End-to-end engagement management, from requirements and solution design to implementation oversight. Trusted advisor on IAM, PAM, and access governance best practices.
Devoteam IT Multinational
Cybersecurity Delivery Consultant
March 2025 — March 2026 · Bilbao, Spain
Managed end-to-end delivery of PAM cybersecurity projects. Acted as primary liaison between security teams, clients, and business units. Coordinated incident response scopes, risk mitigation strategies, and post-incident reviews.
IBM IT Multinational
Technical Value Advisor
May 2022 — February 2025 · Madrid, Spain
Product expert for IBM Instana (observability platform). Managed sales, installation, and monitoring for clients including Novobanco, National Bank of Greece, AlphaBank, and EDP. Continuous interaction with business partners and executive management.
Dell Technologies IT Multinational
Technical Account Manager · Team Leader · Service Delivery Engineer · Technical Support Engineer
August 2015 — April 2022 · Cork, Ireland
7 years of progressive growth across four roles. Managed strategic accounts (BT, HSBC), led a team of 20 in the GSAP programme, delivered enterprise backup solutions (Avamar, Data Domain, NetWorker), and provided 2nd-level technical support across global environments.

Available for
freelance & projects

Looking for a consultant who combines deep technical knowledge with the communication skills to manage stakeholders and deliver results? Let's talk.

Short-term projects
Advisory & consulting
Remote engagements
Hybrid / on-site (Spain)
Start a conversation

Skills & tools

Cybersecurity
Identity & Access Management PAM Incident Response Vulnerability Management Risk Assessment ITSM ITIL v3 Compliance & Audit
Infrastructure & Platforms
IBM Instana Dell EMC (Avamar, Data Domain) VMware vSphere / vSAN Linux RHEL Windows Server SAN / Storage Networking (CCNA)
Project & Management
Project Management Stakeholder Management Team Leadership JIRA KPI Tracking Vendor Management Pre-sales Support
Soft Skills
Cross-functional Collaboration Executive Communication Mentoring Problem Solving Multilingual Client-facing

Education & certifications

In progress
Official Master's in Cybersecurity · UNIR
2020 – 2021
Diploma in Business Automation & Digital Transformation · TU Dublin
2013 – 2015
Graduate in Telecommunications Engineering · University of Cantabria
2018
ITILv3 Foundation Certificate in IT Service Management
2020
CCNA Cisco 200-301 · Networking Certification
2019
CAE Cambridge C1 Advanced English · UCC
2017 – 2019
VMware vSphere & vSAN — Official Courses
2016
Linux Red Hat RHCSA · Rapid Track Official Course
2015
SAN Management & Storage Implementation · Dell EMC

Get in touch

Whether you have a project in mind, need cybersecurity advisory, or just want to explore possibilities — feel free to reach out. I typically respond within 24 hours.